Can you record radio and phone on the same logging recorder?

Yes. Many logging recorders, like Exacom's HindSight recorder, allow you to record multiple types of mission-critical communications on a single platform.

Exacom is a leading provider of multimedia (analog, RoIP, VoIP, text /SMS, and screen capture) logging/recording solutions across public safety, government, Department of Defense, energy, utilities, transportation, and security applications.

Gold Line Truths [Series]

Created by Samantha Hawkins

The Learning Center is pleased to give Samantha a platform to share her experiences.

Samantha Hawkins, a certified PSAP Professional and Quality Assurance Evaluator, has been a key figure in public safety communications since 2015. She is highly experienced in training others, reflecting her commitment to sharing her expertise.

Disclaimer: The views and opinions expressed in this article and series are those of the author and do not necessarily reflect the views or positions of any entities she represents.

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Empowered Leaders Make Empowered Leaders
There are some quotes I often come across on LinkedIn that give me pause whenever I see them. One in particular stands out: “True leaders don’t create followers, they create more leaders.” A colleague of [...]
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Don’t Let the Old Dispatcher In
They say life is the sum of our choices, and as overly simple as that might sound, it rings with truth. Our lives are built from the choices we make every day, both conscious and subconscious. [...]
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Public Safety Webinar: The Fight for Reclassification
Free Webinar for ECC Leaders Still Proud, Still Fighting: The Fight for Reclassification Live Tuesday July 22nd, 2 PM ET Hosted By: Samantha Hawkins & Keely Heyman [...]
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Speak Your Truth Podcast: Do the Thing Anyway – Inspiration for 911 Professionals
Podcast Episode: Do the Thing Anyway🎙️ Hosted by Samantha Hawkins | Creator of the Gold Line Truths Blog🔊 Listen Now | 🎧 Available on [Spotify] and [YouTube] Public safety [...]
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Do The Thing Anyway!
It’s hard to believe it’s been four years since I attended my first national 9-1-1 conference. I remember sitting in the audience, taking it all in with wide-eyed amazement. It felt like the biggest family [...]
2,239 Views

Speak Your Truth Podcast: Why Peer Support in 911 Dispatch Matters More Than Ever
In the high-stakes world of emergency dispatch, the mental health of 911 professionals is often overlooked. In the latest episode of the Speak Your Truth podcast: Even Heroes Need Heroes Too, host Samantha [...]
2,176 Views

National Public Safety Telecommunicators Week: It Takes a Community to Support a Community
How to support during NPSTW, advocate for telecommunicators, and support each other. Every April, the rest of the world recognizes the essential work and mission of public safety telecommunicators. They see you. They value [...]
2,243 Views

Does Your Tone Speak Louder Than Your Words?
Does Your Tone Speak Louder Than Your Words? How Your Tone as a Call Handler Impacts Your Effectiveness Scrambled eggs are a breakfast staple in my household. Honestly, eggs in general are. Sometimes [...]
3,365 Views

Public Safety Webinar: The Best Leaders Are the Best Learners
Free Webinar for ECC Leaders The Best Leaders are the Best Learners: Why learning doesn't stop when you reach the top. Watch on-demand Hosted By: Samantha Hawkins & Erica May [...]
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Engineering a Better 9-1-1
I’m going to say something, and I apologize in advance to whoever is reading this that doesn’t share my sentiments: I’m a second-generation, bleeds-blue-and-silver Dallas Cowboys fan (HOW ‘BOUT DEM BOYS!). Now, I won’t pretend to be [...]