Can you record radio and phone on the same logging recorder?

Yes. Many logging recorders, like Exacom's HindSight recorder, allow you to record multiple types of mission-critical communications on a single platform.

Exacom is a leading provider of multimedia (analog, RoIP, VoIP, text /SMS, and screen capture) logging/recording solutions across public safety, government, Department of Defense, energy, utilities, transportation, and security applications.

AI Readiness - Exacom®

AI Readiness Calculator for PSAP / Communications Centers

Answer a few questions about your environment to receive a readiness score and practical improvement areas.

Agency Context

Agency / Center Name (optional)

Approx. 911 calls per month

Radio channels recorded

Non-English calls occur…

Used to tailor recommendations around translation + QA support.

Data Foundation (Signals & Quality)

Do you have a centralized recording repository (phone/radio/screen)? Do recordings/events have searchable metadata (unit, incident, timestamps, tags)? Do you have a defined QA / review workflow (random sampling, coaching, investigations)?

Integration Readiness (Making Data Useful)

Does your CAD integrate with your recording / analytics tools? Do you have API access to key systems (recorder, CAD, RMS, analytics)? During multi-agency incidents, is interop audio accessible/searchable quickly?

Governance (Policy, Risk, Oversight)

Do you have an AI policy or guidance (acceptable use, retention, validation, audit)? Is retention aligned to policy and easy to demonstrate (audit-ready)? Do you have a named owner for data + analytics outcomes (not just IT)?

Security & Compliance

CJIS-aligned controls in place (access control, logging, encryption, least privilege)? MFA enforced for admin access and remote access? Centralized audit logs you can review during investigations?

Operations & Workforce

Do staff have training for “AI-assisted” workflows (verification, escalation, QA)? Can you roll out new workflows without disruption (champions, SOP updates, metrics)? Do you actively use real-time info to support field response (alerts, flags, translations, key phrases)?

Use-Case Readiness (Pick your near-term focus)

Primary near-term use case

Published On: January 26th, 2026Categories: Articles

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Mission-Critical Communications Learning Center

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Key Areas:

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AI Readiness

AI Readiness Calculator for PSAP / Communications Centers

Agency Context

Data Foundation (Signals & Quality)

Integration Readiness (Making Data Useful)

Governance (Policy, Risk, Oversight)

Security & Compliance

Operations & Workforce

Use-Case Readiness (Pick your near-term focus)

Top Improvement Areas

Recommended Next Steps (30–90 days)

Email Me Articles Like This

Similar Resources