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Primary Responsibilities

  • Proactively identifying and addressing our customer’s technical needs and objections to drive new sales, and existing account expansion
  • Actively learning and mastering the Exacom HindSight Product Offering from a technical perspective but also from a Customer perspective
  • Meeting with Customers to vet out the technical requirements
  • Creating Solution Diagrams and associated Solution quotes for the Sales team
  • Assessing and responding to RFPs
  • Assisting our Sales Team through preparation and delivery of business discussions, technical presentations, and product demonstrations, by carefully mapping customer business requirements to effective value driven technical solutions
  • Proactively identifying customer needs through a technical benefits assessment, carefully building the business value of the solution, in order to assist with overcoming potential objections to proposed technical solutions
  • Meeting with our prospective customers as a trusted technical advisor, developing a deep understanding of their current environment, key business challenges and goals, and helping prospective customers envision the benefits of an Exacom solution
  • Gathering valuable field data and product feedback from each customer engagement and working directly with Product Management to facilitate ideas for the long-term technical direction and development of the HindSight Product
  • Conduct training sessions and create training content
  • Some travel to customer locations will be required, following all COVID-19 safety protocols.

About Exacom

Exacom is a leading provider of multi-media recording solutions for public safety, homeland security, defense, utilities, and transportation applications.

We are known for a longstanding and ongoing commitment to providing quality engineered solutions and outstanding customer service. Exacom accomplishes this through innovation from remarkable talent.

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